civility
🇺🇸
/səˈvɪləti/
🇬🇧
/səˈvɪləti/
Politeness or courteousness, especially in speech or behavior.
Staff members are trained to treat customers with civility at all times, ensuring a pleasant experience for everyone.
Polite remarks or expressions, often used as a formality.
She didn’t waste time on civilities and got straight to the point of the meeting.