procedure
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/prəˈsiːdʒər/
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/prəˈsiːdʒə(r)/
a set of steps to do something, especially the usual or right way
You must follow the correct procedure to submit a complaint.
the official or formal way of doing something, especially in business, law, or government
The legal procedure for filing a lawsuit is clearly defined.
a medical operation or treatment
The doctor explained the procedure before the surgery.